Terms and Conditions

To arrange a consultation call us on 00333-21340201 to discuss in confidence your initial requirements when we will advise you on what your options are in your particular case. We will then Arrange for someone to contact you at a time convenient for you.

IMPORTANT NOTES. YOU ARE ADVISED TO READ THESE NOTES AS THEY FORM PART OF YOUR AGREEMENT.

Initial Consultations will be arranged at Consulting Rooms at Hospitals or Clinics in France or Belgium. Any surgery to be undertaken is entirely at the discretion of the Surgeon or Surgeons whose decision is final. Any costs incurred by the client prior to the intended surgery are the clients responsibility. Every effort is taken to ensure that you are suitable for surgery prior to your initial consultation. It is the responsibility of the client to ensure that all facts which may be relevant are disclosed in advance.

All Contracts are deemed to have been entered into between you (The Client) and Laser Clinics (France) Ltd. (The Company) All Bookings for Surgery are made by Laser Clinics (France) Ltd with various Clinics, Surgeries, and Hospitals throughout France and Belgium, on “”the clients” behalf. You are therefore obligated to Liaise with your appointed coordinator at Laser Clinics (France) Ltd only, and not the Clinic or Surgeon with whom your surgery is booked.

Cancellations by Clients

TWO WEEKS PRIOR TO OPERATION.

IF NO CONSULTATIONS HAVE TAKEN PLACE WE WILL REFUND ANY MONIES PAID IN ADVANCE, LESS £300 FOR ADMIN COSTS AND CONSULTANTS CANCELATION CHARGES. TWO WEEKS PRIOR TO OPERATION IF CONSULTATIONS HAVE TAKEN PLACE WE WILL REFUND ANY MONIES PAID IN ADVANCE, LESS £300 FOR ADMIN COSTS AND CONSULTANTS FEES.

SEVEN WORKING DAYS PRIOR TO OPERATION NO REFUND Any cancellations made by clients within 7 working days (working days = Monday to Friday) of any pre booked or scheduled consultations and surgeries will forfeit any monies or fees of any kind paid in advance..

DEPOSITS paid by “clients” for “Special Offer Promotional Rates and Contracts” will be held by “The Company”. All Booking must be “Taken Up” within 12 Months of the Original Booking. If for any reason beyond the control of the “The Company” the Consultations or Procedures are not completed prior to this 12 Months Period, These Deposits are deemed NON REFUNDABLE.

CANCELLATIONS BY CLIENTS WHERE DEPOSITS HAVE BEEN MADE and paid by “clients” for “Special Offer Promotional Rates and Contracts” will be held by “The Company” UNTIL AT LEAST 30 DAYS following the date of any pre-Booked Consultations or procedures” when such appointments have been cancelled by the client for whatever reason. Any such refunds will be made LESS an Administrative charge of £ 300.00 Sterling.

PAYMENTS MADE IN FULL and paid by “clients” for “Special Offer Promotional Rates and Contracts” will be held by “The Company”. All Booking must be “Taken Up” within 12 Months of the Original Booking. If for any reason beyond the control of the “The Company” the Consultations or Procedures are not completed prior to this 12 Months Period, These PAYMENTS are deemed NON REFUNDABLE

CANCELLATIONS BY CLIENTS WHERE PAYMENTS HAVE BEEN MADE IN FULL and paid by “clients” for “Special Offer Promotional Rates and Contracts” will be held by “The Company” UNTIL AT LEAST 30 DAYS following the date of any pre-Booked Consultations or procedures” when such appointments have been cancelled by the client for whatever reason. Any such refunds will be made LESS an Administrative charge of £ 300.00 Sterling Under no circumstances whatsoever will the clients enter into any discussions or negotiations with the Clinics or Surgeons directly. Any such attempts will be deemed to be in breach of contract and all funds will be forfeited. All transaction and agreements are exclusively made between you, the client, and Laser Clinics (France) Ltd.

POSTPONEMENTS

Due to the nature of Surgical Procedures, surgeons or anaesthetist commitments, and other unforeseen medical requirements it is inevitable that there may be times when circumstances for pre booked Operations have to be re-scheduled. At such times Laser Clinics (France) Ltd reserve the right to offer alternative dates for Consultations and surgical procedures. On such occasions Laser Clinics (France) Ltd will liaise with the Clinics concerned to re-schedule at times that are acceptable to both the clinics and the client. Further to this, Laser Clinics (France) Ltd will undertake to offer 2 alternative dates wherever possible. If such re-scheduled dates are not accepted by the client for whatever reason, then Laser Clinics (France) Ltd reserve the rights to refund up to 50% only of any funds previously paid in advance to Laser Clinics (France) Ltd. Any cancellations made by clients within 7 working days of any pre booked or scheduled consultations and surgeries will forfeit any monies or fees of any kind paid in advance. Under no circumstances whatsoever will the clients enter into any discussions or negotiations with the Clinics or Surgeons directly. Any such attempts will be deemed to be in breach of contract and all funds will be forfeited. All transaction and agreements are exclusively made between you, the client, and Laser Clinics (France) Ltd The terms of the Company Policy are applicable only between the “The Client” and “the Company”. Under no circumstances whatsoever shall “the Company” be deemed liable for any other costs of parties or persons who may be traveling as a companion to the client. At the consultation, if you request additional surgery, and the surgeon agrees, you will be required to pay the additional charges prior to your operation. You will then need to make arrangements at a Local Bank for this cash to to be made available prior to the operation taking place. At most banks in France you can draw cash from either your credit cards or debit cards to obtain the extra payment that is required. The Clinics do not accept payment by credit-cards.

This individual pricing is required due to the fact that each patients needs vary according to the requirements of any surgical procedures and aftercare which will be required to complete the surgery

All procedures and operations are conducted in our Private, Registered Clinics, Surgeries and Hospitals in France and Belgium which are regulated by French, Belgian and other EEC Medical Authorities.

Our philosophy is to offer surgery at sensible prices, without compromise in the standards of care and expertise. A successful outcome to surgery can only be achieved with highly qualified surgeons, working with expert anaesthetist and dedicated support teams. We at Laser Clinics (France)Ltd endeavor to combine these essentials of service at a reasonable cost.

Patient Responsibility

There are risks associated with any Surgery, and these should be discussed with the surgeon at the time of your initial consultation.

It is the responsibility of Patients to attend our Clinics for Consultations and Medical Procedures at the appointed times.

At the Clinics you will have your own private room, with private facilities. All of the Procedures on offer at this time require only 1 overnight stay.

On arrival at the Clinic you will be interviewed by the Anaesthetist who will discuss with you your general health and medical history. You will be required to bring with you any medications which you currently take to enable the Anaesthetist to decide on your requirements for the Surgery

The balance of the cost for the surgery must be paid prior to being admitted to the clinic, and must be paid in Euros at the rate of exchange prevailing at that time.

We will advise you on the most appropriate and cost effective travel arrangements, with Airlines, Ferry operators, or Channel Tunnel etc

In cases where overnight stays are required the night before, or for accompanying relatives or friends, we can arrange for accommodation in local Hotels and B & B establishments at special rates.

Arrangements can be made to meet Patients at the appropriate terminal or station for onward transportation to the Clinics, or to your overnight accommodation.

After Care……

In most cases follow up and aftercare can be conducted by your own GP or Healthcare provider in the UK. In cases where follow up visits and after care are required by our Surgeons following Gastric Band Surgery we will where possible, arrange for this to take place at Private Consulting rooms in one of our aftercare centres situated in various Locations of The UK and Ireland. You will be advised when and where to attend.

We aim for complete customer satisfaction and all procedures are regularly monitored to ensure complete satisfaction.